Value of a manageable research life cycle for LIS: A cancer library exploring the needs of clinicians and researchers as example

Purpose: To cope with changes in user information behaviour and needs, libraries and information services (LIS) must find manageable ways for on-going research and improvement. A model for a manageable research cycle was piloted at the Central Cancer Library, The Netherlands Cancer Institute (Amsterdam). Approach: Institute employees (24) (users and non-users of the Central Cancer Library; mostly clinicians and researchers) were interviewed using an interview schedule (individually, pairs of two and small groups). Demographic details were collected through a short questionnaire. It was intended as a small scale project, to demonstrate the value of the model. Findings: Although setup as a pilot study (small scale and a limited time period) and not representative of the Institute, cancer libraries or other library types, a good idea was gained on LIS needs. Opportunities for improvement of LIS and further research are noted, as well as the need for LIS to then consider their internal structure and support systems before making further decisions. Research implications: Findings from small scale projects need to be assessed against the theory of information behaviour to work towards a theoretical model. Practical implications: LIS needs to find ways for manageable, on-going research e.g. according to a manageable research life cycle model.